Returns & Exchanges
At Era Clothing Store, we want you to love your style; if you are not completely satisfied, you can return or exchange any unworn items within 30 days of delivery. Our streamlined process ensures that refreshing your wardrobe remains effortless and risk-free.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
- 3.Attach the Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.